Welcome to The Muse Co. By accessing or using this website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website or purchasing our products.

If you do not agree with these terms, please do not use this website.

1. General Information

These Terms & Conditions govern your use of the website, products, services, and content provided by The Muse Co.

We reserve the right to modify, update, or replace these terms at any time without prior notice. Continued use of the website after changes are posted constitutes acceptance of those changes.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old or using the website under parental supervision
  • You have the legal authority to enter into binding agreements
  • The information you provide is accurate and complete

3. Products & Services

We strive to ensure that all product descriptions, images, pricing, and availability are accurate. However:

  • Colors may vary slightly depending on device screens
  • Product availability may change without notice
  • We reserve the right to discontinue products at any time

We also reserve the right to limit quantities purchased per customer or order.

4. Pricing & Payments

  • All prices displayed on the website are listed in the applicable currency unless otherwise stated.
  • Payments must be completed through approved payment methods available during checkout.
  • We reserve the right to correct pricing errors or cancel orders resulting from incorrect pricing.

Orders may be canceled if payment is not successfully completed.

5. Shipping & Delivery

Delivery timelines are estimates and may vary due to:

  • Courier delays
  • Weather conditions
  • Customs clearance
  • Incorrect shipping details provided by customers

We are not liable for delays beyond our reasonable control.

For more details, please review our Shipping & Return Policy.

6. Returns & Refunds

Returns and refunds are subject to our Shipping & Return Policy.

We reserve the right to reject returns that do not meet our return eligibility requirements.

7. Intellectual Property

All content on this website, including but not limited to:

  • Logos
  • Images
  • Graphics
  • Text
  • Product designs
  • Website layout

is the property of The Muse Co and is protected by applicable copyright and intellectual property laws.

You may not reproduce, distribute, modify, or exploit any content without written permission.

8. User Conduct

You agree not to:

  • Use the website for unlawful purposes
  • Attempt unauthorized access to systems or accounts
  • Upload harmful code, malware, or spam
  • Interfere with website functionality or security

Violation of these terms may result in restricted access or legal action.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for:

  • External website content
  • Third-party privacy practices
  • Products or services provided by third parties

Accessing third-party websites is at your own risk.

10. Limitation of Liability

To the maximum extent permitted by law, The Muse Co shall not be liable for:

  • Indirect or incidental damages
  • Loss of profits or data
  • Delivery delays
  • Website interruptions
  • Errors or inaccuracies on the website

Your use of the website is at your own risk.

11. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect and use personal information.

12. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws applicable in Kenya.

Any disputes arising from the use of this website shall be subject to the jurisdiction of the appropriate courts in Kenya.

13. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

www.themuse.co.ke

Email: support@themuse.co.ke